Don't Wait to Sign Up for the City of Philadelphia's New Tax Website

As we communicated last fall, the City of Philadelphia Department of Revenue launched a new tax filing and payment website on November 1, 2021.

All taxpayers - including those who previously filed an annual Wage Tax reconciliation form by paper, via the previous eFile/ePay site, through ACH debit, or by phone - are now required to use the new Philadelphia Tax Center website. Other filing or payment methods are no longer permitted.

If you have not already created an account on the Philadelphia Tax Center website, we strongly encourage you to act now. Taxpayers have been surprised to learn that the website's account creation process is not "on demand." Because the City is mailing important account creation information, the process can take over a week to complete. Starting the process now will also provide you with additional time to resolve any issues you may experience with the website itself.

To get started:

1. Visit the Philadelphia Tax Center website at https://tax-services.phila.gov and bookmark the URL in your browser.
2. Ensure your mailing address with the Department of Revenue is correct. The Department will be mailing taxpayers a physical letter with a verification code which you will need to get set up on the new site. You can update your address via the online change form here or call 215.686.6600 to verify the address the Department has on file.
3. Create your user name and password for the new site and request your verification letter. Note that it may take 5-10 business days to receive the letter.

The City has created an online guide where you can learn more about these important changes and watch video tutorials.

Tax deadlines are quickly approaching. If you are a taxpayer in the City of Philadelphia and have not already created your online account, the time to act is now!